Feedback and complaints
We want to hear what's working and what isn't. You won't be treated any differently for making a complaint.
Tell us first, if you're comfortable
- Talk to your therapist.
- Or call us on 0422 144 588.
- Or email hello@
harmonynursingallied.com.au .
We'll acknowledge your feedback or complaint within 2 business days, and aim to resolve it within 21 days.
You can also go to these bodies directly, at any time
-
NDIS Quality and Safeguards Commission
1800 035 544 (free from landlines)
TTY 133 677
ndiscommission.gov.au
We follow the NDIS Code of Conduct, and the Commission can look into concerns about our service. -
Health Complaints Commissioner (Victoria)
1300 582 113
hcc.vic.gov.au -
AHPRA, for concerns about a practitioner's conduct
1300 419 495
ahpra.gov.au
Free, independent help to raise a concern
A disability advocate can help. Find one through the Disability Advocacy Finder on Ask Izzy.